Shipping & Delivery

At Pool perfect , we strive to ensure that your pool parts are delivered in a timely and efficient manner. This Shipping & Delivery Policy outlines the details of our shipping methods, delivery times, and costs.

1. Shipping Locations
We currently ship pool parts within [Insert regions or countries, e.g., the United States, Canada, etc.]. If you are located outside these areas, please contact us to discuss special shipping arrangements.

2. Shipping Methods & Costs
We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is 5-7 business days. Shipping costs are calculated at checkout based on the weight and destination of the order.
  • Expedited Shipping: Estimated delivery time is 2-3 business days. Additional charges apply for expedited shipping, which will be shown during checkout.
  • Free Shipping: On orders over [Insert amount, e.g., $100], we offer free standard shipping.

3. Order Processing Time
All orders are processed within [Insert time frame, e.g., 1-2 business days] after your payment is verified. Orders are not processed or shipped on weekends or holidays.
You will receive an email confirmation with your tracking information once your order has been shipped.

4. Delivery Times
Delivery times vary depending on your location and the shipping method chosen at checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
    Please note that delivery times are estimates and do not account for any delays caused by weather, customs, or other unforeseen circumstances.

5. International Shipping
For international orders, please allow additional time for customs processing and delivery. Customers are responsible for any customs duties, taxes, or import fees that may apply.

6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

7. Undeliverable Packages
If your package is returned to us as undeliverable due to incorrect shipping information or failure to receive the package, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-shipping.

8. Damaged or Lost Packages
In the rare event that your package is lost or arrives damaged, please contact us within [Insert time frame, e.g., 48 hours] of receiving your order. We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.